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Terms Based on the Specified Commercial Transaction Act

Business Name:
Kyoto Pocket

Business Operator:
道下 大和(Yamato Michishita)

Location:
Kyoto, Japan
Full address available upon request for privacy and security reasons.

Contact Information:
Email: kyotopockettour@gmail.com
We aim to respond within 24 hours.

Sales Price:
Displayed on each service page. Prices include applicable tax.

Additional Fees:
None. All fees are included in the displayed prices unless otherwise stated.

Payment Methods:

  • Credit Card (Visa / MasterCard / Amex)

  • PayPal

  • Other options via Wix Payments

Payment Timing:
Payment is required at the time of booking.

Cancellation Policy:

  • 100% refund if cancelled more than 48 hours before the tour

  • 50% refund if cancelled within 24–48 hours

  • No refund if cancelled less than 24 hours before the tour

  • For weather-related cancellations, a full refund or rescheduling will be offered.

Delivery Time:
Service (tour) is delivered on the scheduled date as booked.

Returns & Exchanges:
Due to the nature of the service, returns and exchanges are not available.
In case of cancellation or dissatisfaction, please contact us directly.

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